How the catalogue is organised
The shape of the tree
A Department is the top level — a broad area of the shop, like "Department A". Inside a department you can go two ways:
- Straight to Families — the level a product actually belongs to.
- Via a Sub-department first, if the department is big enough to need a middle layer, and families sit inside that instead.
So a family always lives directly under a department, or under a sub-department that itself lives under a department. A product is only ever attached to a family, never directly to a department or sub-department.
Departments
Departments are where the shop's structure starts. You reach them from Catalogue → Departments, which lists every department with its state and its sales. Opening one shows its own families (and sub-departments, if it has any).
To create one, press Create Department and fill in:
- Code — a short internal reference.
- Name — the department's full name.
Sub-departments
A sub-department is an optional middle shelf inside a department, for when "Department A" needs splitting further before you get down to families. You create one from inside its department, giving it the same Code and Name as a department. Everything below a sub-department works exactly like a department's own families — the extra layer only affects where things sit, not how they behave.
Families
A family is the level products actually sit in — the drawer, not the cabinet. You reach the full list from Catalogue → Families, or browse to one through its department (and sub-department, if it has one).
To create a family, press Create Family and fill in:
- Code
- Name
- Description (optional)
Once a family exists, its own Products screen lists everything filed there, and that is where new products are normally added underneath it.
Products
Products are the individual things you sell — one row per sellable item. A product's own page shows its code, name and other detail; the Products list under Catalogue → Products shows every product in the shop.
Most products arrive already built — brought in from the wider product library rather than typed in by hand family by family — and simply need to land in the right family. When one hasn't been given a family yet, it shows up as an Orphan Product. The Catalogue dashboard has an Orphan Products tile with a running count; opening it lists every family-less product with a tick box next to each row. Tick the ones that belong together, press Add … to Family, pick the family from the search box that appears, and press Submit — every ticked product moves there in one go. That screen is currently the way to move a product into a family from the Catalogue side; there is no separate "move" button on an individual product's own page.
Product states
Every product carries a state that tracks its life in the catalogue:
- In Process — still being set up, not yet ready.
- Active — normal, sellable.
- Discontinuing — being phased out; stock may still be in the warehouse, but it is on its way out.
- Discontinued — fully retired; will not be used again.
A product also carries a separate status that reflects whether it can actually be bought right now: For Sale, Not For Sale, Out of Stock, Coming Soon, or Discontinued (alongside In Process while it's still being built). State is about the product's lifecycle in the catalogue; status is closer to what a shopper would see.
Collections
A Collection is a separate grouping, alongside the department/family tree rather than inside it — a themed shelf you build for merchandising, that can pull products in from any family. You reach collections from Catalogue → Collections, and can also create one from inside a specific department or sub-department if you want it scoped that way.
To create a collection, press Create Collection and fill in:
- Code
- Name
- Description (optional)
- Image (optional)
A product being in a collection has no bearing on which family it belongs to — a product keeps its one family regardless of how many collections it also appears in.