Short write‑ups of problems we hit running a real commerce operation and what we changed in the code because of them. No product announcements; just the reasoning.
The next thing we are building — an MCP server for customers, so a trade buyer or a dropshipper can connect their own AI assistant to their account and ask, browse and eventually order without an integration project. What it will do first, what it will not do until someone accountable says so, and the groundwork already in place.
Shopify first, in 2024; then WooCommerce, TikTok Shop, Magento, Amazon, eBay, Allegro, Wix, and a wholesale marketplace with its own rules. Two years of connecting other people's platforms to our warehouse — the model that survived all of them (platform, channel, portfolio), the lesson about who owns the truth, and the small ugly things that each platform taught us.
A trade buyer reordering forty lines, a dropshipper running a shop on someone else's platform, and a brand whose pallets we store — all log into the same customer portal, built on the same code as the staff app, living on the storefront's own domain. What each sees, what they share, why the dropshipper's order is the most complicated object in the system, and the two things the portal refuses to let a customer do.